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Do I Need A Will?
Most people know the importance of making a Will, but for one reason or another never get around to it or think that because they do not have considerable savings or property, they do not need to.
Read moreOur Services
For many people, the prospect of writing a Will can be a daunting process. James McKenzie recognise this is often a reason people put off writing a Will, so to combat this have simplified our offering into distinct services.
Read moreCorporate Solutions
Over 300,000 people die without a valid Will each year, causing additional financial and emotional burdens on the loved ones left behind. Companies offering their staff Will writing as a flexible or voluntary benefit show they care not only about the staff member, but their whole family.
Read moreAbout Us
James McKenzie (Wills) Ltd is a specialist Will writing company, focusing primarily on providing Wills and related products to employees of large multinational companies. We have been providing Will writing services since 2004 and have been in the employee benefit market since 2007.
Read moreData Protection Complaint
Your data protection rights — and how to raise a concern
We take your privacy seriously. If you believe we’ve not handled your personal information correctly, you have the right to tell us — and we’re required to take your concern seriously and respond. This page explains how.
How to raise a data protection concern with JM Wills
If you have a concern about how we use your personal information, the quickest way to resolve it is to contact us directly. You can:
Email us at: [email protected]
Write to us at: JM Wills Ltd, 43-45 Cantelupe Road, East Grinstead, West Sussex, RH19 3BL
Use the complaint form at the bottom of this page
Please include as much detail as you can about what you’re concerned about and what you’d like us to do about it.
What happens after you contact us
Once we receive your concern:
We will acknowledge it within 3 working days
We will investigate and aim to provide a full response within one calendar month
If we need more time (for complex cases), we will let you know within that month and explain why
We will tell you the outcome and explain what we have done (or are doing) about it
Note: where a complaint relates to the handling of will or estate information, or to data held in connection with a legal matter, our response will also be reviewed by our supervising solicitor to ensure there are no professional conduct implications that require separate action.
Not satisfied with our response? You can contact the ICO
If you’re not happy with how we’ve handled your concern, you have the right to complain to the Information Commissioner’s Office (ICO) — the UK’s independent data protection regulator.
Website: www.ico.org.uk
Telephone: 0303 123 1113
Live chat: available via the ICO website
Note: the ICO deals with data protection complaints only. Complaints about legal advice or the conduct of your legal matter should be directed to the Legal Ombudsman (www.legalombudsman.org.uk) or the Solicitors Regulation Authority (www.sra.org.uk).
You do not have to contact us first before going to the ICO, but it often helps to give us the chance to put things right.
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Please email us at info@jmwills.co.uk or call on 020 7193 2060
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