Meetings Coordinator

London or East Grinstead based

Role Outline

James McKenzie Wills Ltd are looking to strengthen the Central Reservation department with the appointment of a Meetings Coordinator. Working closely with the Team Leader and the rest of the team, the newly appointed Coordinator will be directly responsible for booking client meetings in Consultants’ diaries – being the first point of contact for answering booking queries and requests from our clients as well as staff.

Key Responsibilities

• Booking F2F and Phone meetings

• Managing meeting cancellations

• Rescheduling meetings between consultants

• Send Meeting Room details to clients on day of meeting

• Book / chase meeting rooms with companies

• Book and email to confirm Roadshows

• Plan and book regional meetings

• Book home visits

• Email consultants for assistance with regionals/travel

• Source best rates for hotel accommodation / trains

• Google – planning regional routes / mileage / accommodation / company addresses etc

• Phone clients to reschedule / chase / confirm availability

• Take phone calls

• Updating CRM

• Updating online booking system

• Weekly stats and report

Desired Skills

• Excellent interpersonal & organisational skills

• Excellent verbal and written communication skills

• Excellent knowledge of MS Office and ability to learn new software quickly

• Able to work independently as well as a part of the team

• Able to prioritise workload well

• Working to deadlines and SLAs

• Great attention to detail

• Using own initiative

• Experience in booking regional travel within the UK

Salary depending on qualifications and relevant experience.